Polycom soundpoint ip 320, 321, 330, 331, 450, 550, 560, 650, 670 the general settings to use with any sip compliant voip phone, device or application wont vary. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. If you require further assistance on nontranslation issues, please contact polycom support. Soundpoint ip 321, 2line sip desktop phone with single 10100 ethernet port and poe support. Excellent sound quality and enterprisegrade features in a simple, reliable ip deskphone. Shop for polycom soundpoint ip 321 corded voip phone.
A factory reset is only required if the phone was used with a prior service provider. This only applies to devices which are already running at least version 4. Adding a poly soundpoint ip 321 when setting up a new device on your nextiva account, the first two steps are to create a user and add. We have 11 polycom soundpoint ip 321 manuals available for free pdf download. How to factory reset polycom phone when default password does. Call forwarding allows you to automatically transfer any calls to your phone to.
These procedures specifically concern the polycom soundpoint and soundstation ip series of phones. Adding a poly soundpoint ip 321 when setting up a new device on your nextiva account, the first two steps are to create a user and add a device. Jan 12, 2018 this video demonstrates how to enable and disable the call forwarding feature on a polycom soundpoint ip 321 phone. Polycom ip 331 factory reset and software upgrade youtube. The polycom soundpoint ip 321 telephone is a two line phone with simple, common features that your business needs. The polycom soundpoint ip 321 twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. The polycom ip 321 is an enterprise grade ip phone based on the sip protocol. Thats where we come in, with solutions that avert open office perils. This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration.
My method of upgrading is to log into the devices gui via the ip addres, go to utilities, select software update, click on check for updates, and then chose version 4. This is the same phone as a 321, except a 331 has an extra lan port to allow you to hook up a pc. Vonage business cloud answer polycom soundpoint ip. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Polycom vvx300310 adding numbers to the contact directory and. Polycom soundpoint ip 321 quick user manual pdf download. Nov 09, 2016 cloud private branch exchange pbx skype certified phones downloads and installs new firmware automatically when its available.
Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well the general concept is to reinstall the software that is running on the ip phone. Follow the instructions for assisted provisioning on polycom or yealink. Polycom soundpoint ip 600 voip phone series sign in to comment. The polycom soundpoint ip321 is features two lines, 102 x. Firmware update for skype for business certified polycom. Phones will receive firmware updates based on the offhours in specific regions, without affecting core business hours. Polycom soundpoint ip 600 voip phone series specs cnet. The polycom soundpoint ip 335, on the other hand, features hd voice technology to deliver unparalleled clarity of voice data. For manual control of firmware upgrades, update csipphonepolicy.
As soon as the welcome message appears, press and hold down 1 3 5 7 on 320, 321. We try to program the device as sip extension in an ip. Poly studio x family delivers radical simplicity to your meeting rooms. Polycom soundpoint how to provision a soundpoint 321.
Polycom content app formerly pano app for windows individual installation 1. The soundpoint ip 320 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and canteen areas etc, and is easily wallmountable. What to do if the default 456 password does not work. Latest polycom uc software release polycom support. Release release notes ip301 ip320330 ip3231 ip335 ip430. Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings, speed dials, line keys, and configuration. Using the handsfree speakerphone with the handset onhook. Polycom soundpoint ip 321 how do i set up call forwarding. The phone has been tested with openscape cloud with the following firmware. The polycom ip 321 220012360025 phone features a fullduplex ieee 29 type 1compliant speakerphone with polycoms legendary acoustic clarity technology.
Soundpoint ip 321 331, 335, 450, 550, 560, 650, duo, 5000. Polycom soundpoint ip 321 phone the polycom soundpoint ip 321 dubai is a 2line sip phone that provides outstanding sound quality as well as an extensive range of supported business telephony features. Ring central is trying to provision my phone and say i need to upgrade my firmware. For older firmware, if you do not see reset to factory, do the. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure. The polycom soundpoint ip 322 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wall. Polycom soundpoint series ip phones purchased from vonage business are already added to your account and are ready for use. Compatible plantronics, jabra headsets for polycom soundpoint ip 320, 321, 330, 331 ip phones due to covid19, there is a shortage of usb computer headsets, check here for availability and latest information.
The polycom soundpoint ip 321 is a simple, reliable, enterprisegrade ip deskphone. This ensures that the ip 321, like all polycom ip phones delivers excellent sound quality and enables noisefree and echofree conversations that are as natural as being there. Split download file is recommended, but requires that all phones are running bootrom 4. We delete comments that violate our policy, which we encourage you to. This video demonstrates how to enable and disable the call forwarding feature on a polycom soundpoint ip 321 phone. Three of them have successfully upgraded via the web gui to. Polycom soundpoint how to provision a soundpoint 321 voip. How to determine polycom ip address, firmware version, bootrom version on the polycom 320, 321, 330, 331, 335 print modified on. It is not recommended to use the firmware update drop down inside the polycom webgui. The soundpoint ip 321 phone features a fullduplex ieee 29 type 1compliant speakerphone. Below you will find a complete line of polycom vvx business media phones, skype for business phones, soundpoint voip phones and soundstation conference phones. The soundpoint ip 321 and 331 are twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Ian langmead, part of the technical sales team at voipon solutions, takes a look at the polycom soundpoint ip 321 voip phone.
Headsets for polycom ip320, 321, ip 330 and ip 331 for your polycom soundpoint ip 320, 321, 330, 331 phones, simply select any plantronics corded hseries headset click below along with the special 2. Polycom s complicated configuration options the phone is configuredprogrammed in 3 ways. After completing provisioning, polycom and yealink phones will automatically update their firmware to the latest supported version. View and download polycom soundpoint ip 321 quick user manual online. Polycom soundpoint ip 321 specifications pdf download. The soundpoint ip 321 has a single 10100 ethernet port, so it is perfect for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. Polycom soundpoint 321, 331, 335, 450, 550, 560, 650, 670.
How to find out the firmware version of your polycom phone menu, 2, 1, 2, 1 to find out the current firmware version running on your polycom phone. As well as the traditional telephony features including hold, park, transfer etc, the polycom soundpoint ip 321 phone offers advanced features such as 3way conferencing and shared callbridged line appearance and xhtml application support. Autoprovisioning polycom ip 7000 conference phone duration. The polycom soundpoint ip 321 phone has a single 10100 ethernet port and is designed for common areas, hallways, such as lobbies, and break. Added support for ip 321 331 all other images unchanged from 3. Soundpoint ip 3231 combined download should be used where phones may be running pre4. This information applies to all polycom soundpoint series phones. Polycom uc software release matrix for soundpoint ip and. Vvx, entry, open sip, the polycom vvx 250 business ip desk phone is a high quality, fourline, ip phone that delivers reliable performance and an enterprise. The polycom ip 321 220012360025 phone features a fullduplex ieee 29 type 1compliant speakerphone with polycom s legendary acoustic clarity technology.
Combined download should be used where phones may be running pre4. How to factory reset a polycom soundpoint series 3cx. Polycom soundpoint ip321 offers amazing voice performance in a costeffective package. With polycom s legendary acoustic clarity technology the phone delivers clear, noisefree and echofree conversations. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. If youre purchasing a new ip deskphone we recommend gigaset, snom and yealink deskphones. Reinstall the firmware on a soundpoint ip330 telzio. The polycom ip 321 is built around open standards and is designed for use with a large number of various phone solutions, including hosted voip solutions. I have 5 soundpoint ip 321 devices with part number 234512360001 rev. Set up polycom soundpoint 320, 330 for 3cx 3cx ip pbx. Polycom factory reset and software upgrade duration.
Polycom soundpoint ip 321 2 line voip phone voip supply. Therefore you need to ensure that the phones are running this firmware. The polycom soundpoint ip 322 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. Access the phones web interface and configure provisioning. The last thing your business needs is another set of technologies to distract your teams from the business at hand. Be sure to complete these steps before provisioning your phones. Polycom soundpoint firmware needs to be updated for use with 3cx. Newly introduced features for the full list of released features, see polycom profiled uc software features. The unit also comes with features such as call hold, transfer and threeway conferencing. Builtin echo cancellation and audio clarity software cleans up the voice performance even further.
Blockblacklist calls on grandstream phones unsupported. Software release matrix for polycom vvx, soundstructure, obi edition phones. Polycom soundpoint ip 320 sip phone at the telecom shop. The polycom soundpoint ip 321 220012360025 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. If you are looking at ip phones, then be aware that there is setup, software, hardware, firmware, etc that is involved with making ip phones work. We have 2 polycom soundpoint 321 manuals available for free pdf download. The polycom soundpoint ip phone software must be sip 3. The translation is provided for your convenience only. We are the global communications company that powers authentic human connection and collaboration. Polycom firmware update howto soundstation ip 7000 and other devices network firmware update duration. Soundpoint ip 321 331 features 2 lines full duplex speakerphone with polycom saccousticclarity technology graphical 102 x 33 pixel lcd poe support dual ports ip 331 xml microbrowser increased internal memory 3. It is also equipped with high resolution backlit display to provide clear call information. Polycom factory reset and software upgrade youtube. The device is not accessible through web programming.
Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Soundpoint ip, soundstation ip and polycom vvx administrators. Operate this voip phone on your small business sip network, giving your offices telecommunications an enterpriseclass solution. C three of them have successfully upgraded via the web gui to. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Polycom uc software for skype for business deployments. The polycom soundpoint ip 321 220012360001 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. How to configure polycom soundpoint ip 321 for use with. Soundpoint ip 321, 331, 335, 450, 550, 560, 650, soundstation lp 5000, duo phones. If this option is used, the phone will no longer receive updates. Need help with polycom soundpoint ip firmware update i actually have a 320. This article shows you how to upgrade the firmware on your polycom soundpoint ip phones.
Summary of contents for polycom soundpoint ip 321 page 1 entrylevel ip phones with excellent sound quality, an enterprisegrade feature set and business telephony features. The polycom vvx 201 is a twoline sip phone designed for small businesses and mediumsized organizations delivering hd voice technology and a wide range of business telephony features. Polycom soundpoint 321 manuals manuals and user guides for polycom soundpoint 321. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Polycom soundpoint ip 321 manuals manuals and user guides for polycom soundpoint ip 321. How do i connect my headset with a polycom ip 320, ip 321, ip 330, ip 331, ip 335. Need help with polycom soundpoint ip firmware upda. The polycom soundpoint ip 320 sip phone delivers superb hd sound quality as well as a wide range of business telephony features. Polycom soundpoint 320, 330 polycom soundpoint 321, 331, 335, 450, 550, 560. Get polycom soundpoint ip 321 corded voip phone refurbished.
Administrators manual, training manual, user manual, quick user manual, product reference manual, quick start manual, specifications, connection manual. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom ip 331 firmware upgrade upgrade to firmware version 3. Offer of source for open source software for polycom cx5100 and cx5500 unified conference station for microsoft lync. How to determine polycom ip address, firmware version. The polycom ip 321 is a twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. Quick start guide for provisioning desk phones zoom help. The polycom soundpoint ip 321 phone from polycom offers a high quality duplex speakerphone featuring polycoms acoustic clarity technology and integrated. Polycom soundpoint ip phone compatible headsets headsetplus. Sep 20, 2012 the soundpoint ip 321 has a single 10100 ethernet port, so it is perfect for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. If youre looking for polycom phones youre in the right place. Menu settings advanced admin settings network configuration dhcp menu o boot server. The soundpoint ip 330 phone 220012330025, 220112330001, with its dualport 10100 ethernet switch for lan and pc connection, presents a costeffective solution for cubicle workers as well as call center operators who use a hard phone in conjunction with a soft client running on the pc. Certified headsets for polycom soundpoint ip 320 321 330.
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